D&I: Unconscious Bias
In this course, you'll deepen your understanding of unconscious biases, how they influence behavior, and how they impact us all. You'll also learn numerous actions you can take to help counter bias in your own work environment.
Unconscious Bias Defined
All People Are Biased
How Biases Are Formed
Business Impact of Bias vs. Diversity and Inclusion
What This Means to Me
Video 1: "The Right Project Lead"
Identifying Bias
Examine Your Assumptions
Bias Comes in Many Forms
Be Inclusive
Avoid Common Mistakes
Affinity Bias
Micro-behaviours
What This Means to Me
Video 2: "The Team Meets"
Question: What Went Wrong?
Micro-behaviors
Question: What Would Be Better?
What Would Be Better?
Video 3: "The Coffee Shop"
Micro-behaviors
The Value of Asking Questions
Address Misunderstandings and Resolve Disagreements
What This Means to Me
Video 4: "Failure to Connect"
Micro-behaviors
Examine Strong Reactions
Studies on Bias
What This Means to Me
Video 5: "The Test Launch"
Micro-behaviors
Take Action to Reduce Stressful Situations
Listen Fully
Ensuring All Voices are Heard
What This Means to Me
Video 6: "Making a Change"
Micro-behaviors
What Would Be Better?
Video 7: "Discussion"
Micro-behaviors
Building An Inclusive Culture
Appreciate Each Person's Contribution
When Diverse Teams Work Together
Reflect & Make It Real