Course curriculum

  • 1

    Section 1: Understanding Bias

    • Unconscious Bias Defined

    • All People Are Biased

    • How Biases Are Formed

    • Business Impact of Bias vs. Diversity and Inclusion

    • What This Means to Me

  • 2

    Section 2: "The Right Project Lead"

    • Video 1: "The Right Project Lead"

    • Identifying Bias

    • Examine Your Assumptions

    • Bias Comes in Many Forms

    • Be Inclusive

    • Avoid Common Mistakes

    • Affinity Bias

    • Micro-behaviours

    • What This Means to Me

  • 3

    Section 3: "The Team Meets"

    • Video 2: "The Team Meets"

    • Question: What Went Wrong?

    • Micro-behaviors

    • Question: What Would Be Better?

    • What Would Be Better?

    • Video 3: "The Coffee Shop"

    • Micro-behaviors

    • The Value of Asking Questions

    • Address Misunderstandings and Resolve Disagreements

    • What This Means to Me

  • 4

    Section 4: "Failure to Connect"

    • Video 4: "Failure to Connect"

    • Micro-behaviors

    • Examine Strong Reactions

    • Studies on Bias

    • What This Means to Me

  • 5

    Section 5: "The Test Launch"

    • Video 5: "The Test Launch"

    • Micro-behaviors

    • Take Action to Reduce Stressful Situations

    • Listen Fully

    • Ensuring All Voices are Heard

    • What This Means to Me

  • 6

    Section 6: "Making a Change"

    • Video 6: "Making a Change"

    • Micro-behaviors

    • What Would Be Better?

    • Video 7: "Discussion"

    • Micro-behaviors

    • Building An Inclusive Culture

    • Appreciate Each Person's Contribution

    • When Diverse Teams Work Together

  • 7

    Section 7: Actions You Can Take

    • Reflect & Make It Real